Operate
As your partner on this journey our involvement doesn't end with the delivery of your solution into production. One of the key benefits delivered through adoption of desktop and application virtualisation is a more simplified and streamlined approach to the management and delivery of the client component of your infrastructure.
At Point to Point we aim to ensure that this remains the case, through ongoing and proactive involvement in the operation and maintenance of these new technologies and approaches in your environment.
In order to achieve this we have developed a range of ongoing support services that are designed to reflect the level of skill in your organisation, as well as the capacity to take these new technologies on. It is our goal to support your organisation in the most suitable and effective way possible.
Support Services on offer from Point to Point include:
Please note that all of the options presented above are delivered as 24x7x365 services, with the exception of backfill.
We fully appreciate that more and more organisations are treating the move towards desktop and application virtualisation as entirely strategic. Our range of support offerings are designed to ensure that your solution continues to deliver performance and value and support the longer term needs and goals of your organisation, after all Point to Point is for life, not just for implementation!