Service Orchestration and Automation
The technologies and solutions promoted by Point to Point all look to simplify the initial delivery and ongoing management associated with their target areas of focus.
If we take Desktop Virtualisation as an example the objective here is to make it easier for our customers to deliver the desktop in the first instance, be that as a new instance or as part of an upgrade program, and to simplify the management processes and effort involved in maintaining this as an ongoing process. In Desktop Virtualisation (link) we refer to the fact that ideally, solutions of this nature are based on the concept of a single desktop image. Maintenance and the changes associated with this are applied once, thus streamlining the whole lifecycle management process.
Although the above principle is true for all of our areas of solution and technology expertise, it would be remiss if we were not to accept that there is still effort involved in working with these systems. It is at this point that Point to Point would promote the concept of Service Orchestration and Automation to continue and extend the theme of simplification into the new strategy.
Service Orchestration and Automation is based on the following principles:
- Understanding – the first action is to gain a complete and detailed view of the infrastructure in question. This is both in terms of the technology and components involved in this and the services that this translates into for the business.
- Process – in addition what are the management processes, effort and resources involved in your teams delivering these services?
- Workflow – with the above information we are able to workflow the processes involved and the technologies these include and convert these into automated processes.
The key objective in this area of our proposition is based on further simplifying your infrastructure and ensuring that the ongoing management of this does not become the next challenge to your organisation.